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      Customer Reviews

      Based on 3 reviews Write a review

      Customer Reviews

      Based on 4 reviews
      25%
      (1)
      0%
      (0)
      0%
      (0)
      25%
      (1)
      50%
      (2)
      C
      Crystal Arnold
      Pole does not extend

      I just received the aquablade set. My pole will extend, but will not lock in place. Since it doesn't lock the blade rotates on the top. I would not buy cleaner pole. Aquablade are amazing, but not the pole

      Hi Crystal. We are sorry to read that you are unhappy with your extension pole. The good news is, is that there's an easy 'fix' for this, as often it is changing the way it is tightened. We recommend visiting these FAQs: https://www.oceansales.us/collections/cleaning-products/products/aquablade-cleaner-kit#care-faqs where you will find written tips, along with a quick video. From there you should have no problem with the pole locking. However, should you still experience a challenge, please call our customer service toll-free at 1-800-668-1966 and we would be delighted to help you further!

      C
      Carlee
      Pole doesn’t stay lovked

      I’m not thrilled with the pole. We have vaulted ceilings and very high windows. That pole does not lock in place which makes trying to wash the windows with the extension pole totally impossible, pointless, and even more frustrating. I will use a painters rod from Home Depot instead. Very disappointed

      Hi Carlee; We are sorry to read you are unhappy with your extension pole. From time to time, during shipping, the inside mechanism of the pole shifts resulting in it not connecting well. There is an easy fix for this. Simply go to the FAQs under the main AquaBLADE listing here: https://www.oceansales.us/collections/cleaning-products/products/aquablade-cleaner-kit#care-faqswhere where you will find written tips, along with a quick video. From there you should have no problem with the pole locking by following the simple tips.

      However, should you still experience a challenge, please call our customer service toll-free at 1-800-668-1966 and we would be delighted to help you further. We are open 8:30am to 5pm MST. We hope this is of assistance Carlee and wish you a fantastic Monday evening!

      M
      Mary F.
      Makes job easy

      My order has arrived very quickly and well packaged.
      This pole appears to be lightweight, easy to adjust, and works exactly as described.
      I am finally able to reach my windows and get the job done without calling the window cleaning service. :)

      L
      Laur
      Love the blade, but handle doesn't lock

      The extenable rod doesn't lock, so when it is raised into the air, it falls back down. Extendable arm isn't useful, but everything else is spectacular.

      Hello Laurel.

      We are sorry to hear you are having challenges with your pole. The good news is, there's an easy solution for that. Simply go to: https://www.oceansales.ca/collections/cleaning-products/products/aquablade-cleaner-kit#care-faqs for some easy tips, along with a handy video on the pole about tightening it.

      Should you require further assistance with fit/tightening; however, please call us toll-free M-F at 1-800-668-1966 and our customer service team would be happy to help you. Have a wonderful week!

      Customer Reviews

      Based on 4 reviews
      25%
      (1)
      0%
      (0)
      0%
      (0)
      25%
      (1)
      50%
      (2)
      C
      Crystal Arnold
      Pole does not extend

      I just received the aquablade set. My pole will extend, but will not lock in place. Since it doesn't lock the blade rotates on the top. I would not buy cleaner pole. Aquablade are amazing, but not the pole

      Hi Crystal. We are sorry to read that you are unhappy with your extension pole. The good news is, is that there's an easy 'fix' for this, as often it is changing the way it is tightened. We recommend visiting these FAQs: https://www.oceansales.us/collections/cleaning-products/products/aquablade-cleaner-kit#care-faqs where you will find written tips, along with a quick video. From there you should have no problem with the pole locking. However, should you still experience a challenge, please call our customer service toll-free at 1-800-668-1966 and we would be delighted to help you further!

      C
      Carlee
      Pole doesn’t stay lovked

      I’m not thrilled with the pole. We have vaulted ceilings and very high windows. That pole does not lock in place which makes trying to wash the windows with the extension pole totally impossible, pointless, and even more frustrating. I will use a painters rod from Home Depot instead. Very disappointed

      Hi Carlee; We are sorry to read you are unhappy with your extension pole. From time to time, during shipping, the inside mechanism of the pole shifts resulting in it not connecting well. There is an easy fix for this. Simply go to the FAQs under the main AquaBLADE listing here: https://www.oceansales.us/collections/cleaning-products/products/aquablade-cleaner-kit#care-faqswhere where you will find written tips, along with a quick video. From there you should have no problem with the pole locking by following the simple tips.

      However, should you still experience a challenge, please call our customer service toll-free at 1-800-668-1966 and we would be delighted to help you further. We are open 8:30am to 5pm MST. We hope this is of assistance Carlee and wish you a fantastic Monday evening!

      M
      Mary F.
      Makes job easy

      My order has arrived very quickly and well packaged.
      This pole appears to be lightweight, easy to adjust, and works exactly as described.
      I am finally able to reach my windows and get the job done without calling the window cleaning service. :)

      L
      Laur
      Love the blade, but handle doesn't lock

      The extenable rod doesn't lock, so when it is raised into the air, it falls back down. Extendable arm isn't useful, but everything else is spectacular.

      Hello Laurel.

      We are sorry to hear you are having challenges with your pole. The good news is, there's an easy solution for that. Simply go to: https://www.oceansales.ca/collections/cleaning-products/products/aquablade-cleaner-kit#care-faqs for some easy tips, along with a handy video on the pole about tightening it.

      Should you require further assistance with fit/tightening; however, please call us toll-free M-F at 1-800-668-1966 and our customer service team would be happy to help you. Have a wonderful week!