FREE SHIPPING CONT. USA ORDERS $50+. We are currently experiencing a large volume of orders/emails and appreciate your understanding and patience.
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      Delivery Methods, Standards and Dates

      Ocean Sales Ltd. uses USPS and UPS in the USA. Signature verification of delivery may be required. Our service method will be USPS or UPS ground in the USA, which will provide an estimated arrival of 5-12 business days (for most locations) from the date of shipment. Ocean Sales Ltd. endeavors to fulfill online orders within 2-4 business days of receipt.


      Free shipping applies to shipping within USA, but does not include: Hawaii, Alaska, or Puerto Rico. Shipping will be processed as or USPS, UPS Standard in the USA. (despite options we are not able to disable on the website at this time). Free shipping automatically applies to purchases over USD$50 before tax. Parcels will be shipped, upon receipt of a complete paid order, within an estimated 2-4 business days. During peak times, when collaborating with Instagram Influencers and similar, this time can be extended to approximately 4-6 business days. 

      Return/Refund Policy

      All Ocean Sales Ltd., products which have been purchased online have a 30-day risk free trial period.  Within 30 days of purchase, product may be returned, with your receipt, for a full refund of the purchase price.  Purchasers shall incur the cost for shipping the item(s) to our office(s).  Any concerns or complaints regarding our products should be directed to our toll free line, 1-800-668-1966 or by emailing us.

      Our Address, Telephone Numbers & Hours of Operation



      CUSTOMER SERVICE TF 1-800-668-1966

      TF Direct 1-800-605-6046  

      USA local 360-357-9075

      Mon-Fri 8:00am-4:00pm PST

      Closed weekends & holidays

      715 78th Ave SW, Tumwater, WA 98501

      (office not open to the public, for mailing only)

      EMAIL US




      TF 1-800-668-1966

      Calgary local 403-276-9772

      Mon-Thur 8:30am-5pm MT Friday 8:30am-4pm MT

      Closed weekends & holidays

      EMAIL US.