Smart Living Steam Mop Plus

oceansales.us

Smart Living Steam Mop Plus

Smart Living Steam Mop Plus

$229.99 USD
$229.99 USD $229.99 USD
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CLEAN AND SANITIZE YOUR FLOORS, AND MORE, USING THE POWER OF STEAM.

 

The Smart Living Steam Mop Plus has been our top seller for over 10 years, with many improvements along the way!

Keep your happy home healthy. Using only water to remove visible dirt and grease, allows you to effectively clean and sanitize without the need for harsh chemicals.

The machine-washable microfiber pad makes cleaning floors a breeze and reduces waste when you’re able to reuse the pad time and time again (it can last for well over a year!). 

Steam Mop Plus Product Description Infographic

Special offer: get three extra reusable microfibre pads with purchase.

Did you know that steam cleaning kills up to 99.9% of bacteria, germs, and even dust mites in your home? In fact, steam is one of the most efficient ways to sanitize your environment. The Ultra's continuous high-temperature steam is not pressurized and dries in under 60 seconds, which means that it’s considered safe to use on delicate floors and surfaces including hardwood and luxury vinyl plank.

The Steam Mop Plus also comes with a convenient "back-saver" handle. Cleaning and sanitizing your floors has never been so simple.

Product Details

  • Avoid toxic chemical build-up by cleaning with continuous high-temperature steam (110˚C).
  • Saturated steam dries in seconds, so you’re left with streak-free floors in under one minute… this means no more pesky foot or sock prints.
  • Considered safe to use on hardwood, laminate, vinyl plank, tile, carpet, linoleum, and more. 
  • Cleans easily and sustainably with only water - healthier for you and the environment.
  • The machine-washable microfiber pad pulls up dirt from grooved surfaces, so you don’t need to get on your hands and knees to scrub.
  • Getting under furniture and around tight spaces is made easy with the “back-saver” handle and pivoting head.
  • Plus, you can remove the handle to conveniently sanitize upholstery and mattresses!

Shipping and Satisfaction Infographic








 

Power: 


External direct AC/DC power supply.  Cord 592 cm / 234 in

Product Dimensions (Inches):

Steam Mop Plus: 6.25 x 11.5 x 47

Product Weight (lbs):

Mop: 4.88

Warranty: 

1 year limited against manufacturer's defects.

Instruction Manual Download

  • My steam mop is not making steam but I can hear the motor.
    Chances are this is an air bubble in the lines. Tap the mop firmly on the floor a few times to get it steaming again.
  • My mop is still not steaming.
    Try running a bit of vinegar through your mop. There may be a mineral build-up from your tap water.
  • My mop has been damaged but it is outside of the warranty. Do you offer a repair service?
    Yes, we do; however, it is only available for Plus models. Email us for details.

Customer Reviews

Based on 25 reviews
72%
(18)
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J
Janet McKinney
FedEx delivery horrid

I purchased and paid for product on March 21. For five consecutive business days I have adjusted my appointments and schedule to sign for arrival only to wait until dark to realize no delivery. Again today I just received message no delivery until tomorrow. I can’t cancel my dental surgery so may miss being here. Neighbor has agreed to sign for it so I will tape note to door. Please advise how I may cancel this nightmare without cost to me. Do NOT order this product. It might be great, but NOT worth the frustration and stress.

D
D Koch
excellent customer service

I had purchased a steam mop at the Iowa State Fair 18 months ago and it unfortunately quit working after about 6 months. I didn't reach out to customer service until about 1 week ago as I figured I was just out of luck since it had been over a year since purchase. They promptly replied and said if I would send my proof of purchase and address they would send me a new mop. I quickly sent in the information within a day and exactly 1 week later a new mop was delivered to my door. I really do appreciate the quick response and replacement. I do love the way the mop cleans. I've tested it out already today and it works like it should. I definitely feel like my LVT throughout the house is getting cleaned and sanitized. Thank you for your excellent customer service!

Thank you for your positive review and for sharing your experience with our customer service team. We are delighted to hear that we were able to promptly assist you with your steam mop and provide you with a new one. We strive to provide excellent customer service and we are happy to know that we were able to meet your expectations. We hope you continue to enjoy using our Smart Living Steam Mop Plus and thank you for choosing our product.

D
Diane K
Loved it until it quit working

Bought this at the Iowa State Fair in Aug 2023. Really did love it and felt like my floors were getting more sanitized with the steam. But then it quit working about 6 months later. Didn't act on the 1 year warranty like I should have at the time. So diaappointed.

Hello Diane, we are sorry to hear that you are having issues with your mop. We appreciate the opportunity to assist you, so please contact us anytime you have any questions or concerns. The mop manual indicates a 1 year basic manufacturer's warranty, and this product is sometimes sold by other companies than us. At that trade show, the purchase came with a 2 year warranty, and we were the seller at that show. We will be contacting you for more details about the purchase so that we can get this resolved under warranty for you.

R
Ross Reinhold
Worst possible service, poor product quality

My wife purchased our Smart Living Plus steam mop in February of 2024. She used it for about a dozen times when in August of 2024 it stopped working, no longer producing steam. It was a replacement for our first Smart Living Plus steam mop that lasted almost ten years.

She first wrote the seller on August 31, 2024 to begin the process of warranty replacement or repair. After about a week she had no response, so she wrote again. Again, no response. she wrote again a week later and finally got a response. The seller indicated the unit was out of stock but that when it came back in stock he would send me a replacement.

When she learned the unit was again being sold online and listed as available, she wrote again requesting a replacement. As earlier, she received no response. She repeated emails several times without a response. In total, she sent 12 emails to this seller who continues to stonewall my warranty replacement.

The product reliability, lasting only 6 months with minimal usage, is extremely poor. The seller’s reliability and ethics are the worst imaginable, the worst we have experienced in more than 50 years.

Thank you for taking the time to share your experience with the Smart Living Steam Mop Plus. We are sorry to hear that you have encountered issues with the product.

Upon checking our records, we could not find an order or email from you regarding the warranty replacement. We apologize for any inconvenience this may have caused. We assure you that we value our customers and strive to provide top-notch service.

Please kindly send our customer service team at info@oceansales.ca with order details and any correspondence you have , so we can assist you with the warranty process. We are committed to resolving this issue and ensuring your satisfaction with our product.

Thank you for your patience and understanding. We look forward to hearing from you.

Ocean Sales

s
s.M.
I loved it until it stopped steaming

This is what you need to know, the email addresses they give you for customer service do not work. If you bought your mop through a vendor at a home and garden show, you have to contact the seller, not the company. They will do nothing for you. And if you don't have your receipt from the purchase, kiss your money goodbye. I think this is a scam. There is no accountability for their products and the company is shifting all the responsibility to the vendor. My lasted from March to June with minimal use.

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